Colombia’s Ultra Air required to protect passengers after ceasing operations
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Loading... - Gabriele Romano
- 18 Apr 2023
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Colombian authorities on Thursday required Ultra Air to take measures to protect the rights of passengers after the low-cost airline announced it was halting operations.
Reimbursing passengers, booking them on flights operated by other airlines or seeking out other solutions such as hiring charter flights or arranging for ground transportation are some of the measures the Superintendency of Transportation (SuperTransporte) is demanding of Ultra Air.
Colombian President Gustavo Petro, for his part, said that amid the emergency situation triggered by the recent grounding of flights by Viva Air Colombia and Ultra Air he has ordered “all Colombian air force planes, including the presidential jet, to be made available immediately to transport affected users.”
The head of state said he will postpone all of his own scheduled trips so the presidential aircraft is available for use amid the crisis.
Ultra Air, an airline headquartered at Jose Maria Cordova airport in the northwestern Colombian city of Rionegro that only flew domestic routes, said in a statement Wednesday that it would suspend operations effective at 12 am local time Thursday due to the “adverse macroeconomic landscape for the industry,” among other reasons.
The airline said Wednesday it is “unable to continue operating and offers apologies to employees, customers, suppliers and other stakeholders who are affected by the situation.” Read More…
