Helsinki mayor apologises for city's salary payment problems as report blames four main factors
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Loading... - Maria Laine
- 12 Apr 2023
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The problems began last spring, as the City upgraded its personnel salary database system, causing many city employees to be underpaid or sometimes not being paid at all for their work.
Helsinki Mayor Juhana Vartiainen on Wednesday apologised to city employees for the extensive salary payment problems they have faced over the past year.
He made the comments at a press conference on Wednesday morning called for the publication of an external report about the causes of the extensive payment mistakes.
The problems began last spring, as the City upgraded its personnel salary database system, causing many city employees to be underpaid or sometimes not get paid at all. The issues continued for months.
The number of payment errors have since decreased, according to the City, but the Mayor said there were still too many mistakes each month.
"It's clear that the implementation of the new salary system failed miserably, and the human consequences are enormous," Vartiainen said.
Mistakes in 5% of City salaries
According to the City, payroll errors have declined, but they still do occur. In June of last year, the system caused miscalculations in more than 12 percent of salary payments, but in December 2022, as well as February and March of this year, a targeted maximum error level of less than five percent was achieved.
"I clearly state that this level of error must be clearly brought down," Vartiainen said, adding that the City was continuing to work on the problems.
With around 38,000 employees, the City of Helsinki is Finland's largest employer, according(siirryt toiseen palveluun) to the City.
No single mistake was pinpointed however, according to the findings of the external assessment team, issued by the consulting company Valor. Read More…
