How to Write a Bug Report That Your Developers Will Appreciate
Finding bugs on your website or in your products can be a major headache. Chances are, if you do come across a bug, you want it fixed as quickly as possible.
That’s why writing effective bug reports is crucial. A bug report tells your developer everything they need to know about the bug, where it’s occurring, and how desperately you need it squashed.
We’re going to take a look at why it’s so important to get your bug reports right, and what features you should include making sure your developers can fix the bug quickly and efficiently.
What is a Bug Report?
A bug report is the best way to let a developer know that an issue with a website or a piece of software needs to be fixed. Writing clear and concise bug reports is essential if you want to get any issues that may be affecting your customers resolved quickly.
Bug reports should be specific and should only contain relevant information that will help your developer to understand and ultimately solve the bug you are alerting them to. Including a lot of unnecessary information will only make the process longer.
Bug reports should include enough information to make the bug reproducible wherever possible. If the developer is unable to reproduce the bug, it’s unlikely they’ll be able to fix it easily.
Why is it Important to Write Effective Bug Reports?
Software or websites that are filled with bugs won’t work as expected, which will lead to users getting frustrated, often abandoning what they were doing without looking back. For e-commerce sites in particular, this can be a problem. As many as 13% of cart abandonments were due to the website being shopped on having errors. Read More...