Keep Calm and Code On: Why IT Civility Is Better than IT Chaos
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Loading... - Nika Pavic
- 06 Feb 2023
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Typically, creating a new software package is not a seamless process. It involves debugging and fixing the problems discovered when the package is deployed in test environments, and the dev-test community (the development and testing phases working together) starts testing. When many different software developers are involved in writing code for their part of the project, it requires tweaking for optimal efficiency. If the task requires expedited development times to speed a product to market, it also necessitates a faster response when there are problems. The resulting chaos can impact and delay time to market unless there is a defined process in place. The solution is to avoid environment (not necessarily infrastructure) instability and chaos by developing an incident management team to tackle software bugs.
What is IT Civility?
There are several players involved in the IT world, from code developers (aimed at solving specific issues or making the end user’s life easier) to the in-house testing team, to those that manage the servers; together they all are responsible for sending out the finished software program to the world. When continuous integration/continuous delivery or deployment (CI/CD) methodology is utilized to make faster code changes, numerous developers may be revising their particular program niche and logging on to load updates to the pipeline after retesting, though not necessarily all at the same time. That’s where IT chaos can occur. Think of it as a busy city intersection with no traffic signals. That chaos cannot be removed without instituting a regimen or discipline regarding software development, testing, and debugging methodologies.
Who will play traffic cop without imposing restrictions that can impede the timely development and release of a software product or solution for an existing issue? Not clearly defining which team(s) will attack a particular coding issue, which team is responsible for testing, etc., is a recipe for trouble and delay. Read More…
