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Moving to Croatia: Getting Phone and Internet Connections

In 2022, there are three main mobile service providers in Croatia: T-Mobile (098, 099), A1 (091), and Telemach (095), and two virtual networks, Tomato (092; operated by A1) and bonbon (097).

There are two great sites for comparing prices of mobile phone and Internet services, Kompare and Procjenitelj troškova, but both are available only in Croatian.

As in most other countries, you have two options: prepaid and postpaid SIM cards. If you like the feeling of not having to worry about topping up your credit, postpaid option is the one for you, even though the deals are not as cheap as they are with prepaid tariffs. On the other hand, if you want to spend less and you like being more in control and having fixed limits when it comes to your monthly mobile phone bills, prepaid is the thing for you, even though there’s a possibility that you won’t have enough credit when you have to make a phone call.

You can buy prepaid SIM card on any Tisak, iNovine or any other newsstand that can be found all over the country, at most larger convenience stores (such as Konzum, Spar, Tommy or others) at the cash registers, or at the operators’ retail stores (mostly found in bigger towns and in shopping centres). They usually cost around 25 kn and include the same amount of credit for you to spend. You can top up you credit with various amounts, usually from 11 to 200 kn, at the same places where you can buy SIM cards, and some ATMs also give you the option to top up your phone. These days, most operators also give you the option to purchase or top up their card online. Don’t forget to activate a tariff after you’ve topped up your phone, because that way you don’t get charged for every single call you make and SMS you send, but you get a package deal and get different number of minutes, SMS texts, and GB of Internet included in the fixed tariff price. Some networks charge an additional fee of about 0.30 kn for each call you make. The tariff is valid for a month, but if you spend everything included in it, you can activate it again before a month has passed. Read More...

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