Choosing the Best Language to Build Your Chatbot
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Loading... - Oliver Holm
- 29 Sep 2022
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Almost every customer that contacts a company for customer support has encountered or had an interaction with a chatbot. Chatbots are automated chat tools that simulate conversations with users to provide them with certain information.
They have a track record for significantly helping companies automate their basic support and have a real-time engagement tool that interacts with a website and social media visitors. Over the years, chatbots have gained the reputation of significantly reducing costs and uplifting customer engagement across channels.
You probably want to follow suit. But before deciding on other crucial factors like chatbot pricing or chatbot channels, you want the answer to the most basic question, “How do I first build the chatbot?”
There is no single-line answer to this. There are numerous options for chatbot development today that include requiring coding and are also entirely no-code. If you’re opting to build a chatbot using a programming language, you first need to get a deeper understanding of the language options you have.
Because chatbot development will have a huge impact on the service quality and the interaction the bot will have with customers while reducing costs for businesses. To get it right, you need to aim for a programming language that suits your chatbot objectives and eases your business processes.
What are the Best Languages to Build your Chatbot?
Java
You can choose Java for its high-level features that are needed to build an Artificial Intelligence chatbot. Coding is also seamless because of its refined interface. Java’s portability is what makes it ideal for chatbot development.
Most importantly, Java holds significant popularity globally, which means it makes it easy for you to hire developers from anywhere in the world based on your budget. Java is also highly scalable since it has an inbuilt garbage collection, is lean and highly portable, and is a go-to language for easy coding with advanced features. Java provides a standard Widget toolkit that makes it convenient for chatbot developers to build a bot and monitor it regularly.
In terms of Machine Learning, Java and JavaScript both have advanced capabilities. JavaScript contains several libraries, while with Java, you can rely on Machine Learning packages such as Weka. Weka is the collection of machine learning algorithms for data mining, which proves advantageous for an AI chatbot that relies largely on the same. Read More...
