Malaysia Airlines Ramping Up Services For Lunar New Year
With Lunar New Year festivities underway across Asia, Malaysia's aviation regulator has notified airlines to be on top of any flight disruptions.
The Malaysian Aviation Commission (MAVCOM) is determined to get ahead of any potential problems during the upcoming Lunar New Year festive season. Last week MAVCOM issued a directive to airlines about the peak season, which left the carriers in no doubt about what's expected.
In its directive, MAVCOM instructed all airlines "to better manage flight disruptions with immediate effect" and reminded airlines of their obligations towards consumers under the Malaysian Aviation Consumer Protection Code 2016 (MACPC). Rather than wait to pick up the pieces afterward, the regulator wants carriers to proactively ensure disruptions don't occur and has formally put them on notice to get their act together for the rush about to hit them.
The regulator demands more action
This is happening under the shadow of China's reopening and the unknown impact that will have on the region's travel patterns. It is also the first restriction-free Lunar New Year period for many Asian countries since the pandemic arrived, and no doubt people will want to make the most of their newfound freedoms.
MAVCOM acknowledges that airlines already have their standard operating procedures for handling flight disruptions, but it said these procedures "must be further strengthened and require immediate action." Read More…
