WhatsApp AI now has improved features for faster businesses intractions
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Loading... - Esther Okon
- 02 Oct 2024
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Meta has introduced new AI-powered features for WhatsApp that allow users to interact with Meta AI using their voice, edit photos, and get faster responses from businesses. These updates, revealed during the recent Meta Connect event, mark a significant expansion of AI integration within the platform.
Key features include:
- Voice Interaction with Meta AI: Users can now have real-time conversations with Meta AI by simply pressing the waveform button to ask questions. The AI responds by speaking back, offering explanations on various topics. Users can also choose different voice types, including ones resembling famous personalities.
- Photo-Based Interactions: Users can send photos to Meta AI for insights. For example, the AI can translate a menu in a foreign language or provide care tips for a plant. The AI also allows users to edit images, such as removing unwanted elements or altering colors.
- Enhanced Business Interactions: Meta has expanded its AI capabilities for businesses on WhatsApp, enabling faster responses and improved customer service. AI-powered chatbots help answer queries and guide users through purchases, boosting customer engagement.
Meta's AI-driven tools have seen widespread adoption, with over a million advertisers creating 15 million ads using its generative AI tools in the past month. These updates not only enhance the user experience but also improve business interactions on the platform.
