Why Customer Service Might Be Your Most Important Photography Skill
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Loading... - Jakov Saric
- 06 Feb 2023
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Customers form an impression of how you did before you even deliver a single photo. While we all hope our photography is one of a kind, it is either enhanced by a positive client experience or harmed by a bad one. And that’s just one of the many reasons customer service might be your most important photography skill.
From there, your client might write you a raving review or tell their friends how great you were, all leading to more clients hiring you. The snowball effect of referrals can help build momentum for your business and the time it takes to do this sort of marketing is time you’re already spending with your clients. So spend your time well and make your client experience great.
Customers that don’t know as much about photography as you do would probably rather have a pretty good photographer that’s awesome to work with than an amazing photographer that’s terrible to work with. What if you set your goal to be an amazing photographer that’s awesome to work with? You’ll probably attract clients that are awesome to work with in return and truly value your amazing photography.
Why Customer Service Might Be Your Most Important Photography Skill
When you think of photography skills you might think of various aspects of shooting such as composition or posing or understanding light or even using your gear effectively. Then you might consider different aspects of the post-production process such as selecting the best images or editing them well. The soft skills are often overlooked, soft skills such as being a good listener or clear communicator, when in fact they are your most important photography skills. Read More…
