Tech on steroids: The ABCs of Automation
But did you know RPA is all around us? Think back to how banks were run years ago – long queues just to withdraw or deposit money. With Automated Teller Machines (ATMs), we no longer have to physically enter a bank for those transactions.
To put it simply, RPA uses software to mimic human behavior in carrying out routine processes. With technology at the heart of modern business transformation, RPA is making waves as the next big thing. But how does this work?
Buckle up. It’s Automation 101 and class is in session.
Like every process, RPA has its stages or phases to allow for proper implementation and the best possible Return on Investment. The base of an automation solution is process discovery.
This involves an audit of existing processes across the business’ operations and departments and identifying which ones can and should be automated, a.k.a. candidates for automation.
This scoping is crucial because an optimal balance of people, process, and technology make for a great outcome.
Since RPA solutions are many and varied, the next step involves tailoring to match business priorities. This means careful consideration of the technical requirements and evaluation criteria.
A framework backed by AI aligns objectives with how RPA can achieve them, and eventually, a decision is taken on the areas of automation. Read More...